Privacy Policy
Last updated: 22 October 2026
1. Who is responsible for your information
尚云科技有限公司 operates DEMIHIN and is responsible for the personal information it collects for store operations. You may write to us at the business address below about privacy questions or requests.
尚云科技有限公司
Room 11, 22/F, The Cloud
111 Tung Chau Street, Tai Kok Tsui
Hong Kong
Privacy contact email: shiao08059595@163.com
2. Information involved in your purchase
Depending on how you use the store, the information we process may include your name, email address, delivery and billing address, telephone number, order details, customer-service messages, and payment status or transaction references. The payment provider handles the payment information submitted through its payment process. Website and device information may also be processed where the relevant functions are used.
3. How information is used
We use information to process and deliver orders, arrange returns and refunds, answer enquiries, administer accounts where offered, maintain transaction records, prevent fraud, and meet applicable legal obligations. Marketing communications, if offered, are subject to the consent or other permission required by applicable law and must provide a way to opt out. Necessary checkout and delivery fields are needed to complete the relevant service; we identify optional fields at the point of collection.
4. Service providers and disclosures
The store is hosted on SHOPLINE. Information needed for an order may be provided to payment providers, fulfilment partners, carriers and customer-support providers involved in that order. Information may also be disclosed when legally required or to professional advisers where necessary. We limit these disclosures to information relevant to the particular purpose.
Additional service providers and tracking tools:
5. Cookies and similar technologies
Cookies and similar technologies may support functions such as the shopping cart, checkout and security. If optional analytics or advertising technologies are used, we identify their purposes and obtain valid consent where required. You may withhold or withdraw that consent. Browser controls can restrict cookies, although doing so may affect some store functions.
Cookie preferences link:
Advertising data sale or sharing practices, if applicable:
6. Retention and international processing
Information is retained for the relevant operational purpose and any applicable legal recordkeeping requirement, then deleted or anonymised when no longer required. Processing may take place in Hong Kong and the countries in which relevant providers operate. We apply the transfer safeguards required by applicable law.
Retention periods:
International transfer safeguards and relevant locations:
7. Your rights and choices
Depending on the laws that apply to you, you may have rights to access or correct information, request deletion or restriction, object to certain uses, receive a portable copy, withdraw consent, or complain to the relevant authority. Requests may require proportionate identity verification. Withdrawing consent does not affect processing lawfully carried out before withdrawal. Where a regional law provides additional rights, that law continues to apply.
EU or UK representative details, if required:
8. Updates
We will update this notice when our practices change. Any new use requiring consent will be handled in accordance with applicable law.